Month: March 2016

How to use ATC Connect

Parts lookup. We made it easy and only a few key strokes away

How to Login:

From the home page of our ATC websiteATC is your gateway to a wide range of mobile heavy duty HVAC parts for commercial, industrial and On/Off road applications like agricultural, construction, forestry and mining.

In the Lower Right corner, Click On CUSTOMER LOGIN

ATC Connect is parts look up made easy and your gateway to a wide range of mobile heavy duty HVAC parts for commercial, industrial and On/Off road applications like agricultural, construction, forestry and mining.

  Enter Your Username and Password

Welcome to ATC CONNECT

Mobile Heavy Duty HVAC Parts Lookup for commercial, industrial and On/Off road applications like agricultural, construction, forestry and mining. ATC Connect, We Made It Easy.

Note the OEM Number Search, ATC Number Search & Part Description Place Holders at the top of the page.

 

Parts Lookup

In the Top left hand corner of the page, select Parts Lookup.
Mobile heavy duty parts lookup for commercial, industrial and On/Off road applications like agricultural, construction, forestry and mining. 

The Part Search drop down will appear. Select the Make
Heavy duty HVAC parts by type or make, model and year.

 The MAKE selection for this example is Freightliner, then MODEL (Columbia), then choose the YEAR
ATC_Parts_Search_Freightliner_example

All available parts by type for the Freightliner, Columbia, 20xx will be displayed including ATC Item Number. OEM cross reference number and On-Hand Inventory.  Click on the desired part to display detailed specs.

No Price is displayed, but specs on the part will be as well as availability and quantity by location.

Please note this inventory by location is only updated once daily, overnight and depending on the time of day and demand for the item, on hand Inventory could be depleted.

To return to the main menu at anytime, click on the ATC Logo.

ATC Catalogs – Order yours today

With so much information at your finger tips these days, we know Catalogs still have their place and preference. Order yours here or get access to our new parts look up and cross reference tool ATC Connect, or simply use our product line catalogs on our ATC website. Whatever your preference, we’ll ensure you find and have the right part.
Air Conditioning & Heating Parts CatalogMobile Heavy Duty HVAC Parts Lookup for commercial, industrial and On/Off road applications like agricultural, construction, forestry and mining. ATC Connect, We Made It Easy.Arctic Traveler Canada provides you 3 way to access heavy duty HVAC parts look up and cross reference.

ATC Connect- Parts lookup and cross reference made easy

At Arctic Traveler we know that having the right part is paramount to getting the job done right! In our continued efforts to be a leader in the industry, we are proud to share an exciting new tool for A/C components, ATC CONNECT. This tool provides OEM cross references, specs, pictures, technical tips, on-hand inventory and so much more. To get access and start using click here
Mobile HVAC Parts LookUp Made Easy - OEM Cross reference, specs, images, technical tips and more.

March Newsletter

Welcome to our first Newsletter

We hope this finds you well. On behalf of everyone at Arctic Traveler Canada we extend a gracious thank you for your continued support. With each passing year our industry gets more competitive and we know we have to work harder to earn and keep your business. That means strengthening our relationship, continuing to provide quality products, exceptional service and informative industry news.

ATC Connect – Parts Lookup and Cross Reference made easy
To ensure we have the quality parts you need and come to expect from ATC, we conducted an extensive analysis of product movement over the last 3 years which resulted in an increase to our inventory levels. We know having the right part is paramount to getting the job done right and to help you through this process and continue our efforts to be a leader in the industry, Arctic Traveler is proud to share an exciting new tool for A/C components, ATC CONNECT. The tool provides OEM cross references, pictures, technical tips, on-hand inventory and so much more. Sounds interesting! You bet it is. Speak with our Customer Service Reps or click here to get access and start utilizing this exciting and very useful tool.
 
Catalogs – At ATC we want to ensure we’re all on the same page. Get new or additional catalogs here or speak with one of our Customer Service Reps at 1-800-295-4156.
 
Breaking News – ATC is social. Like us on Facebook and Follow Us on Google+.
Our focus on these channels will be to grow relationships with similar businesses in our industry, share bite size information that enlightens and educates our valued customers and introduce a lighter side to conversation. We hope you join us and look forward to seeing you there. Coming soon ATCTV.
 
Introducing ATCNEWS our informative and educational weblog.
Even in a warm winter like this one staying warm is still very important.Our feature this month is on Heating Solutions with additional tips in Did You Know.

The opinions expressed in this newsletter, do not necessarily reflect those of Arctic Traveler Canada.

Heaters- Troubleshoot from the ground up

RedDot
Quick Heater Service Tip from Reddot
  • When the status is “heater fan doesn’t work,” check the ground connection for rust, paint, grime, or some other obstruction at the terminus.
  • If the motor doesn’t have a ground wire, its mount serves as a ground connection. Make sure nothing impedes the mount’s ground path.
  • Use a multimeter to make sure you’re getting full voltage to the motor. Once you know the voltage is adequate, you can then look for worn brushes, dirty squirrel-cage fans, damaged fan blades, and other more typical motor problems.

Airtronic Heaters-How To Remove Carbon buildup

Arctic Traveler Canada is a master distributor and technical service expert for ESPAR Airtronics and Hydronics Heaters.

How To Remove Carbon buildup on Airtronic D2 and D4 Burners


To help identify when a burner has excessive carbon build up, Click here and follow the recommendations.

In the event that the burner / flame tube and combustion chamber of the Airtronic D2 or D4 becomes restricted and the heater fails due to carbon/soot build up it may be possible to clean the burner without disassembling the heater by running the heater in high using Kerosene instead of Diesel.

Since the replacement of a burner with carbon build up is not covered by warranty unless the carbon was caused by a defective heater or component this bulletin will assist in reducing the cost and time of cleaning a burner that has caused the heater to fail due to excessive carbon build up.

The excessive build‐up of carbon in the heater is not a result of normal operation of the heater. The build‐up of excessive carbon or soot in the burner / combustion chamber and flame tube as well as the inside of the heat exchanger is in most a symptom of an underlying problem which is the root cause. Therefore, it is very important to identify and correct the root cause so that the burner does not become restricted again. Please refer to the troubleshooting guide and fault code list to identify the problem. Also refer to the installation instructions to make sure the heater and accessories are installed according to the installation guidelines using the correct parts. 

In some cases the carbon build up in the burner may be too severe and the burner would need to be replaced. Unless the root cause of the carbon build up is corrected the replacement or cleaning of the burner will not result in a permanent solution but only a temporary fix.

ESPAR Heaters : How To Determine Carbon Build up

Arctic Traveler Canada is a master distributor and technical service expert for ESPAR Airtronics and Hydronics Heaters.

How To Determine If The Burner Has Excessive Carbon Build up


One way to identify if the burner may have excessive carbon build up is to look into the exhaust outlet of the heater with the flexible exhaust pipe removed. This may be difficult while the heater is installed due to its location but with the assistance of a mirror and a flashlight it can be accomplished.
Espar_Carbon1
Another way to find out if the burner has excessive carbon build up is to inspect the glow pin screen chamber and look into the burner as much as possible. If the bottom of the glow pin screen chamber is blocked or partially restricted it may be an indication that the burner could have carbon build up.
Espar_Carbon2
In most cases where the heater has failed due to excessive carbon build‐up in the burner the heater may produce a Fault Code 52 which is Safety Time Exceeded. This indicates that the heater was not able to start within its allowed start up time. This may also be accompanied by excessive white smoke.

CAUTION:
During the cleaning process of the heater it is likely that hot pieces of carbon will come out of the exhaust pipe of the heater. Make sure that there is nothing on or around the exhaust that could be ignited by these particles. For example, oily rags, fuel spills, the kerosene container or any other flammable material or substance. Do not look into exhaust pipe or expose unprotected part of your body to the exhaust outlet.

It is the responsibility of the technician who is performing this method of carbon removal to ensure all safety regulations for working with fuel, are met during the procedure. Below is a picture of a burner that was cleaned using Kerosene.
Espar_Carbon3


Alternate method of cleaning

  • Remove the glow pin using the glow pin removal tool, Espar part number 25 2069 01 03 03 and replace the glow pin screen, Espar part number 25 2069 01 03 00. Make sure the ventilation hole on the side of glow pin chamber is completely clear and not restricted or plugged. Clean the glow pin screen chamber with a brush before inserting the new glow pin screen.
  • Reassemble the heater back to operating condition.
  • Make sure all sources of ignition are kept a safe distance away from the fuel lines and the container of kerosene.
  • Remove fuel line from inlet side of fuel pump.
  • Replace this fuel line with another section of fuel line which is an appropriate length and secure one end to inlet side of fuel pump and other end into a flammable safe container of Kerosene. Espar plastic fuel tank or another approved container may be used.
  • Make sure that the fuel lines and fuel container are not near any sources of heat. Make sure the fuel lines do not touch the exhaust systems of the vehicle, or the Heater.
  • Ensure end of fuel line is securely fastened to fuel pump as to not allow any air to enter fuel system during operation.
  • Ensure Kerosene container is not placed near the air intake or exhaust of heater; this will prevent any fumes to enter combustion chamber and also prevent any sparks or hot particles from igniting the Kerosene.
  • Turn on the heater. This may take several attempts to prime fuel lines.
  • Adjust Thermostat or Mini Controller to the highest temperature set point. If necessary, open vehicle doors allowing cool air in. This will ensure that the heater runs in boost.
  • Some heaters with excessive carbon build up may not start using kerosene and will give a Fault Code 52: Safety Time Exceeded. These heaters may require that they be disassembled and cleaned manually.
  • Allow heater to run in boost for approximately 25‐30 minutes.
  • Turn heater off
  • After the heater has completed its cool down cycle, the fuel line can be removed from fuel pump and container. Container can be removed from the area and safely stored away.
  • Reinstall original fuel line back to inlet side of fuel pump.
  • The heater can now be operated as usual.

Arctic Traveler is a MSD (Master Distributor) for Eberspaecher products and a technical leader actively involved in projects driving the mobility of tomorrow. Call ATC @ 1-800‐295‐4156 for all your Heater and AC needs