Month: June 2016

Parts Look up, Ordering, and Long Distance ?!

The warm weather is here and with it, the start of another busy A/C season.

ATC CONNECT – Parts cross references and look-up made easy 
We continue to field and are happy to answer questions about this great new tool. Information on the top 2 questions can be found right here..How to Get Access and How To Use. The other most frequently asked question is about on-hand inventory. This update is completed overnight and ATC CONNECT displays the current inventory levels at the start of the day. As orders are placed and stock is depleted, if you need it, call or email us to order it. Remember the primary function of ATC CONNECT is parts cross reference and look up.

Parts Ordering via email 
We look forward to hearing from you, but we know at times you simply want to “place an order” vs waiting in a queue as we assist others with cross referencing, product info and or custom application needs.  We hope you appreciate that we can’t staff for unknown peaks and in an effort to better serve you, we introduce atcparts@atc.ca.
Simply provide all necessary details… part numbers, quantity, pickup location, ship to location, purchase order # etc and we’ll acknowledge and process your request as soon as possible.

Call us toll free at 1-800-295-4156, our Customer Service Representatives will be happy to assist you.

June/July Newsletter

The warm weather is here and with it, the start of another busy A/C season.

We look forward to hearing from you, but we know at times you simply want to “place an order” vs waiting in a queue as we assist others with cross referencing, product info and or custom application needs. We hope you appreciate that we can’t staff for unknown peaks and in an effort to better serve you, we are introducing an email service for Parts Ordering…. atcparts@atc.ca.
Simply provide all necessary details… part numbers, quantity, pickup location, ship to location, purchase order # etc and we’ll acknowledge and process your request as soon as possible.

Heavy Duty A/C Best Practices: Preventative Maintenance, Diagnostics & How To Procedures
Driven by competition, computer aided design, a focus on quality and several other factors, mechanical reliability is at all time high. As a result heavy-duty A/C components rarely fail ! In fact, components mainly fail because of contaminated refrigerant oil and general lack of preventive maintenance. 

As the A/C season kicks into high gear we continue sharing our series on A/C Best practices. Lets begin with a quick recap of what we’ve covered, before introducing this months features in ATCNEWS and ATCTV.
In March we offered a A/C Preventative Maintenance Schedule along with a video on Basic Troubleshooting. In April we shared The Importance of a System Inspection and a supporting video on How To and Which Components to Inspect.

This month in ATCNEWS we feature How To Troubleshoot the A/C Electrical System and How to Inspect an A/C Compressor  while on ATCTV we provide a supporting video Examining Compressor Failures. We  hope you find this series informative and the overall content via these channels helpful.

Did You Know! 
Thermistors are a very accurate and cost effective sensor for measuring temperature. Need an OE replacement? Read more on ATCNEWS and watch the ATCTV installation video here.

ATC CONNECT – Parts cross references and look-up made easy 
We continue to field and are happy to answer questions about this great new tool. Information on the top 2 questions can be found right here..How to Get Access and How To Use. The other most frequently asked question is about on-hand inventory. This update is completed overnight and ATC CONNECT displays the current inventory levels at the start of the day. As orders are placed and stock is depleted, if you need it, call or email us to order it. Remember the primary function of ATC CONNECT is parts cross reference and look up of specs. 

Cabin Air Filters – A/C not blowing cold? A relatively new feature in the heavy duty industry, the cabin air filter is often overlooked in regular vehicle maintenance.Read more here

To view all our offerings, visit the Product Line page on ATC.CA to access catalog downloads or call us toll free at 1-800-295-4156, our Customer Service Representatives will be happy to assist you.

The opinions expressed in this newsletter, do not necessarily reflect those of Arctic Traveler Canada.