Category: Technical Tips

As a solution provider and master distributor to many industry leading suppliers, Arctic Traveler Canada will provide tips to enable troubleshooting and enhance the customer experience.

Airtronic Heaters-How To Remove Carbon buildup

Arctic Traveler Canada is a master distributor and technical service expert for ESPAR Airtronics and Hydronics Heaters.

How To Remove Carbon buildup on Airtronic D2 and D4 Burners


To help identify when a burner has excessive carbon build up, Click here and follow the recommendations.

In the event that the burner / flame tube and combustion chamber of the Airtronic D2 or D4 becomes restricted and the heater fails due to carbon/soot build up it may be possible to clean the burner without disassembling the heater by running the heater in high using Kerosene instead of Diesel.

Since the replacement of a burner with carbon build up is not covered by warranty unless the carbon was caused by a defective heater or component this bulletin will assist in reducing the cost and time of cleaning a burner that has caused the heater to fail due to excessive carbon build up.

The excessive build‐up of carbon in the heater is not a result of normal operation of the heater. The build‐up of excessive carbon or soot in the burner / combustion chamber and flame tube as well as the inside of the heat exchanger is in most a symptom of an underlying problem which is the root cause. Therefore, it is very important to identify and correct the root cause so that the burner does not become restricted again. Please refer to the troubleshooting guide and fault code list to identify the problem. Also refer to the installation instructions to make sure the heater and accessories are installed according to the installation guidelines using the correct parts. 

In some cases the carbon build up in the burner may be too severe and the burner would need to be replaced. Unless the root cause of the carbon build up is corrected the replacement or cleaning of the burner will not result in a permanent solution but only a temporary fix.

ESPAR Heaters : How to check & remove Carbon build up

Preventative Maintenance for ESPAR Airtronic and Hydronic Heaters. How to determine and remove carbon build up in the burner.
How To Determine and Remove Excessive Carbon Build up in Espar Heaters.


One way to identify if the burner in your Espar Heaters may have excessive carbon build up is to look into the exhaust outlet of the heater with the flexible exhaust pipe removed.
This may be difficult while the heater is installed due to its location but with the assistance of a mirror and a flashlight it can be accomplished.
Intake and Exhaust outlets of the Espar heaters
Another way to find out if the burner has excessive carbon build up is to inspect the glow pin screen chamber and look into the burner as much as possible.
If the bottom of the glow pin screen chamber is blocked or partially restricted it may be an indication that the burner could have carbon build up.
Glow pin chamber in Espar Heaters.
When Espar heaters have failed to start due to excessive carbon build‐up in the burner, the heater may produce a Fault Code 52 which is Safety Time Exceeded.
This indicates that the heater was not able to start within its allowed start up time. This may also be accompanied by excessive white smoke.

CAUTION:
During the cleaning process of the heater it is likely that hot pieces of carbon will come out of the exhaust pipe of the heater. Make sure that there is nothing on or around the exhaust that could be ignited by these particles. For example, oily rags, fuel spills, the kerosene container or any other flammable material or substance.
Do not look into exhaust pipe or expose unprotected part of your body to the exhaust outlet.

It is the responsibility of the technician who is performing this method of carbon removal to ensure all safety regulations for working with fuel, are met during the procedure. 
Below is a picture of a burner that was cleaned using Kerosene.
Pictures of the burner in your Espar Heaters before and after it was cleaned to optimize performance and extend life span.


Alternate method of cleaning Espar Heaters

  • Remove the glow pin using the glow pin removal tool, Espar part number 25 2069 01 03 03 and replace the glow pin screen, Espar part number 25 2069 01 03 00. Make sure the ventilation hole on the side of glow pin chamber is completely clear and not restricted or plugged. Clean the glow pin screen chamber with a brush before inserting the new glow pin screen.
  • Reassemble the heater back to operating condition.
  • Make sure all sources of ignition are kept a safe distance away from the fuel lines and the container of kerosene.
  • Remove fuel line from inlet side of fuel pump.
  • Replace this fuel line with another section of fuel line which is an appropriate length and secure one end to inlet side of fuel pump and other end into a flammable safe container of Kerosene. Espar plastic fuel tank or another approved container may be used.
  • Make sure that the fuel lines and fuel container are not near any sources of heat. Make sure the fuel lines do not touch the exhaust systems of the vehicle, or the Heater.
  • Ensure end of fuel line is securely fastened to fuel pump as to not allow any air to enter fuel system during operation.
  • Ensure Kerosene container is not placed near the air intake or exhaust of heater; this will prevent any fumes to enter combustion chamber and also prevent any sparks or hot particles from igniting the Kerosene.
  • Turn on the heater. This may take several attempts to prime fuel lines.
  • Adjust Thermostat or Mini Controller to the highest temperature set point. If necessary, open vehicle doors allowing cool air in. This will ensure that the heater runs in boost.
  • Some heaters with excessive carbon build up may not start using kerosene and will give a Fault Code 52: Safety Time Exceeded. These heaters may require that they be disassembled and cleaned manually.
  • Allow heater to run in boost for approximately 25‐30 minutes.
  • Turn heater off
  • After the heater has completed its cool down cycle, the fuel line can be removed from fuel pump and container. Container can be removed from the area and safely stored away.
  • Reinstall original fuel line back to inlet side of fuel pump.
  • The heater can now be operated as usual.

Arctic Traveler is a MSD (Master Distributor) for Eberspaecher products and a technical leader actively involved in projects driving the mobility of tomorrow. Call ATC @ 1-800‐295‐4156 for all your Heater and AC needs 

Why do Wintertime PM’s on your A/C system

Tech tip courtesy of RedDOT

How to increase defroster performance and visibility for drivers ? Do a wintertime PM on your A/C system!
Ensure your A/C system runs at optimal performance all year by including a complete HVAC inspection before winter.

How to increase defroster performance and visibility for drivers. Do a wintertime PM's on your A/C system.

Arctic Traveler Canada (ATC) is a Master Distributor (MSD) for RedDOT HVAC product line. Call us today at 1-800-295-4156 to find your solution.

A/C Systems – How a simple inspection can save

RedDot

Tech Tips From RedDot – 
Heavy-duty A/C components rarely fail. In fact, the system fails the components because of contaminated refrigerant oil and general lack of preventive maintenance.

One of the best ways to improve uptime and reduce maintenance costs for the customer is to promote a basic visual check of major A/C components, hose connections, and fittings at regular intervals, like with every engine-oil change. This inspection routine has another benefit: it can generate business for your parts and service department. 

Many A/C components are consumable items. It’s more cost-effective to replace them than to repair them. So preventive maintenance is an opportunity to sell a range of OEM-quality all-makes replacement parts for the air conditioner. Here are some examples:

1. RECEIVER DRIERS

The receiver-drier’s moisture indicator provides a quick visual cue about the refrigerant’s condition: a blue dot means the refrigerant is dry; pink, white, or grey indicates acid or moisture in the system. Checking the sight glass during an oil change or any scheduled maintenance procedure means the truck can receive necessary service while it’s there in the shop, before moisture and acid damage critical A/C components and lead to a failure on the road.

2. CONDENSERS

Dust, bugs, feathers, and other debris collect on the face of fins and tubes and act as a thermal barrier, making it hard for the condenser to shed heat. Condensers also fail because of vibration, which can cause hose connections to come loose and fatigue the condenser tubing adjacent to the fittings. Every 12 months, the condenser should be cleaned (taking special care not to bend or damage the fins) and the hose connections securely clamped.

3. COMPRESSOR/CLUTCH ASSEMBLY

The compressor provides the mechanical energy to circulate refrigerant and manipulate the pressure inside the system. It’s the heart of the A/C system, and the No. 1 HVAC maintenance expense item. Excessive noise and poor cooling performance are the two most obvious symptoms that a compressor is failing. Replacing the compressor involves pulling down the system, which adds refrigerant recovery and recharge to the repair cost.

Next time you see, “A/C won’t blow cold air” on a work order, note that the repair and downtime probably could have been avoided with a simple visual inspection of the truck’s air conditioning system. Any time you change the truck’s oil, check the A/C.

Arctic Traveler Canada is a master distributor and technical service expert for RedDOT. Call us today at 1-800-295-4156 for more HVAC solutions.

How to inspect an A/C Compressor

Before you pull the A/C compressor from a heavy-duty vehicle, take these steps to confirm that it really needs replacing:

1. Is The Compressor Rotation Smooth?
With the vehicle off, turn the compressor shaft with a 14-mm socket. If you feel grinding or hanging as you rotate the shaft, it’s probably due to broken components within the compressor. If the rotation is smooth, move on to Step 2.
2. Is The Coil Getting More Than 11.5 Volts?
Take a reading with the engine running and the clutch engaged. If there’s insufficient voltage, get to work on that. Otherwise, move on to Step 3.
3. Is The Coil Resistance Between 2.8 And 4.4 Ohms?
Any resistance outside this range will prevent the clutch from engaging or will cause used circuits to open. If the answer is yes, continue to Step 4.
4. Is The Compressor Able To Produce 350 Psig Or More?
If not, leave the compressor where it is. The system may have a low refrigerant charge because of a leak that needs repair, or a high-side blockage that limits refrigerant flow to the compressor.

Tech Tips from Red Dot
” We see lots of compressors that are returned fully functional and therefore not warrantable.
Get the diagnosis right. Perform a simple compressor function check before you pull the component from the vehicle.”

How to troubleshoot your A/C Electrical system

Tech Tips from Red Dot

On any vehicle, and virtually any system, electrical problems are among the hardest to troubleshoot. If you suspect an electrical problem with the A/C system, here’s a two-stage inspection routine that virtually anyone can do with no special tools or skills:

1. Inspect Electrical Connections

As you perform a visual inspection under the hood (cab) and/or at the rooftop condenser, take a moment to check all electrical connections both visually and by feel. Make sure all leads and wires are properly supported and securely connected, and that there’s no corrosion or grime on the leads or connectors.

2. Check Electrical Current Flow and Device Functions

Perform the following steps to check current flow and electrical device functions:

  • Turn on the ignition. 
  • Turn on the A/C system. This will power the thermostat and clutch. If it does not come on, use the A/C mode switch to check the leads to the switch. You should hear a “click” from the thermostat and hear the clutch drive plate “snap” against the clutch pulley. 
  • Check fuses. If all the connections are clean and tight and there’s still a failure, check the fuses in-cab as well as in-line.
  • Check A/C clutch engagement. Since you can’t see and may not hear the clutch engage, get out and look at the clutch. If it’s engaged, you will see that the drive plate is against the pulley and not slightly spaced from it. If you aren’t sure the clutch is engaged, look for the lead wire connector near the clutch. Break and close that connection. The clutch will disengage and engage again.
  • Test blower speed operation. Some systems have a common switch that turns on the air conditioner and powers the blower motor. Test blower speed operation by adjusting this or the separate blower control switch. Feeling the air flow from the ducts or note blower sound (speed) changes.
  • Inspect roof-mounted condensers. Don’t forget to inspect roof-mounted condensers and A/C units for dirt and debris. Be sure the condenser fan(s) are working properly and all parts and electrical connections are securely fastened. The roof-mounted condenser fans may come on when the system is turned on. Like the thermostat and most clutches, the normal on-off cycling action can not be observed until the engine is running with the A/C system on.

Once your visual inspection is complete, talk to a qualified A/C technician about what you found. Your troubleshooting efforts will be rewarded with a speedier repair and perhaps a lower repair bill.

Thermistor Kit

What is a Thermistor ?
An electrical resistor whose resistance is greatly reduced by heating, used for measurement and control. Thermistors, derived from the term THERMaIly sensitive reslSTORS, are a very accurate and cost- effective sensor for measuring temperature. 

Your HVAC Thermistor can be replaced with #1400K for Quicker Installation and Less Hassle! 
Our Kit contains “First Fit OE Products”  for longer life solutions to today’s A/C problems.
Check out the video courtsey of MEI here ….

International & Prostar HVAC Thermistor Kit for quick hassle free replacement of OEM part.

Cabin Air Filters – Increase A/C efficiency and Reduce dust, dirt and allergens

A relatively new feature in the heavy duty industry, the cabin air filter is often overlooked in regular vehicle maintenance. That’s unfortunate because the cabin air filter is just as important to the passengers as the engine air filter is to the vehicle and a likely cause of “A/C Not Blowing Cold“. A cabin filter processes the air that enters the passenger compartment via the vehicle’s heating and air conditioning system, increasing passenger comfort by trapping particulates, pollen, and other irritants.

For people with allergies and other sensitivities to airborne agents, the cabin filter represents a significant advance. Replacing the cabin air filter at the recommended interval, or sooner especially in areas of high particulate, allows the A/C system to run at optimal efficiency and passengers to breathe cleaner, fresher air, which makes any journey more enjoyable – Courtesy of Denso Corporation


Arctic Traveler Canada  carries a complete line of Off Road/Agricultural Cabin Air Filters. Call 1-800-295-4156 for more info.

A/C Preventative Maintenance Schedule

When it comes to Air Conditioning a good Preventative Maintenance program will increase operating time and save money by identifying concerns before they become problems. Once the hot weather hits, implementing planned maintenance allows you to schedule repairs versus reacting to sudden unexpected issues.
Remember to always use caution when performing preventative system maintenance, as ambient conditions (heat load) will increase refrigerant hose temperatures and don’t forget having the right quality parts on hand makes all the difference. See How To and Which Components to Inspect and watch this video to learn more about Basic A/C Troubleshooting.

A/C Preventative Maintenance - a regular HVAC PM program will save you money and decrease down time.